Privacy policy.

Introduction

Welcome to the OutdoorsDJ website. Your privacy is of utmost importance to us, and we are committed to protecting and respecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). This privacy policy explains how we collect, use, and safeguard your personal data when you interact with our website.

1. Who We Are

OutdoorDJ (hereinafter referred to as "we", "us", or "our") is a provider of guided hiking services across the UK. For the purposes of the UK GDPR and DPA 2018, the data controller is OutdoorsDJ, located at 9 Shillighill, Tillicoultry, FK13 6BB.

2. Information We Collect

We may collect and process the following types of personal data about you:

  • Contact Information: Name, email address, phone number.

  • Booking Information: Payment details, service preferences, and any other information you provide during the booking process.

  • Newsletter Subscription: Email address for sending newsletters.

  • Website Usage Data: Information about your visits to our website including your IP address, browser type, and pages accessed.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: To manage bookings and provide you with the guided hiking services you have requested.

  • To Communicate: To respond to your inquiries, process transactions, and send newsletters if you have subscribed.

  • For Marketing: To send you promotional materials and updates about our services, but only if you have opted in to receive such communications.

  • To Improve Our Services: To analyse website usage and enhance the functionality and user experience of our website.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., subscribing to our newsletter).

  • Contractual Necessity: When the processing is necessary for the performance of a contract with you (e.g., booking and payment for services).

  • Legal Obligation: When we need to comply with a legal obligation (e.g., accounting and taxation requirements).

  • Legitimate Interests: When the processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests (e.g., improving our services).

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, email service providers) and who are contractually obligated to protect your data.

  • Legal Requirements: Regulatory authorities, law enforcement agencies, or other parties if required by law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, please note that no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Specific retention periods are determined based on the nature of the data and the purposes for which it is processed.

8. Your Rights

Under the UK GDPR and DPA 2018, you have the following rights:

  • Access: To request access to your personal data and obtain a copy of the information we hold about you.

  • Rectification: To request correction of inaccurate or incomplete data we hold about you.

  • Erasure: To request the deletion of your personal data where there is no good reason for us to continue processing it.

  • Restriction: To request the restriction of processing your personal data in certain circumstances.

  • Data Portability: To request the transfer of your personal data to another party.

  • Objection: To object to the processing of your personal data where we are relying on legitimate interests as the legal basis.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data processing practices, please contact us at:

OutdoorsDJ
9 Shillinghill, Tillicoultry, FK13 6BB
Email: hello@outdoorsdj.co.uk
Phone: +44 7410 360956

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, notifying you via email.

Last Updated: 12th June 24